COVID-19 VIRUS UPDATE

All Royal Car Wash locations and vacuums remain open with reduced staff and hours of 8am - 8pm every day except Sunday from 8am - 7pm. Location offices are locked, and drivers are instructed not to exit their vehicles for any reason.

Thank you for your understanding, cooperation, and support during these unprecedented times. Stay safe, and stay clean.

CONTACT CUSTOMER SERVICE

Our customer service team is working 7 days a week remotly to help you with any service you may need.  Please submit any questions using the the Customer Service Request link below or call us us Monday - Friday from 9am - 5pm.  For quickest results, please submit the Customer Service link below.

 

Thank you for your patience, support and cooperation during these unprecedented times.  We look forward to the opportunity to serve you again soon once we're all back to normal : )

COVID-19 REFUND REQUEST

The car wash was shut down for 16 days.  Even though the wash reopened on April 6th, we understand if you were unable to use the wash for other reasons beyond your control.  Please submit this form if you have not yet received a credit back on your account statement for the days the Car Wash was closed.  (Please allow up to 10 days from date of reopening for credit to show on your account)  A customer service representative will process your request within 5-10 business days as we work from remote offices.  Your Club Plan will still remain active.

 

Thank you for your patience, support and cooperation during these unprecedented times.  We look forward to the opportunity to serve you again soon once we're all back to normal : )

DEACTIVATE MEMBERSHIP

All locations are now open for any and all club members as of April 26, 2020.  Please use this form to deactivate your club membership.  Thank you for your patience, support and cooperation during these unprecedented times.  We look forward to the opportunity to serve you again soon once we're all back to normal : )

You may Re-Activate your account sticker anytime using the Re-Activate Account link on our website.

You may Re-Activate your account sticker anytime using the Re-Activate Account link on our website.

© 2019 Royal Car Wash (585) 271-1111

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